Coronavirus (COVID-19)

For health information and advice, read the NHS pages on coronavirus. Learn about the government response to coronavirus on GOV.UK.

We are pleased to announce that as from Tuesday March 31st we will be taking orders again, UK only ONLY and ONLY accepting PayPal and Bank transfer payments, sorry no cheques for the time being.

We have a new system for franking parcels and paying for them on line. Any small parcels will be dropped into a post box on a daily basis with larger parcels being dropped off once a week on a WEDNESDAY at the local Royal Mail sorting office.

We all have to abide by the Government guide lines, so any changes as to how this affects my business will be posted in a header notice that will appear at the top of every page on the website and on my Facebook page.

Stay safe folks. Regards Mike and Sharon

Terms & Conditions

If you are unhappy with your purchase due to manufacture defects or construction issues then you can simply return it and we will either repair it or replace it.

Returns must be made within 30 days of the original purchase date and in the SAME condition as supplied, this means NOT altered or modified in any way.

Return postage to Wood Valley Works is paid for by the purchaser, as per the distance selling act. Wood Valley Works will pay for the return postage back to the customer as this is also part of the distance selling act.

If a kit is returned to us started without our prior agreement, the kit will not be covered by our guarantee and therefore will not be replaced free of charge.

The returned started kit will also not be returned to you, unless the return postage is paid for, up front and in full.

‚ÄčIf a repair is returned to us and you have attempted to alter or modify the kit or part, this will not be covered in the guarantee and will not be fixed free of charge.

This guarantee does not cover damage to the kit or part due to careless handling or misuse..

All of your normal distance selling rights still apply.

If you have any questions or worries, please feel free to contact us via Email or telephone.

Thank you.

Wood Valley Works